Support Articles

Articles containing various information in regard to troubleshooting or services

Nice inContact Information
. Nice inContact is Keller Postman's primary client outreach application.  It is used to communicate with all potential and existing Keller Postman ...
Wed, Feb 7, 2024 at 11:58 AM
Office Building Access Info
. On day one, an Access Badge will be issued to you for your respective office. If a replacement or Guest Badge is needed, please get in touch with the fol...
Thu, Jun 13, 2024 at 9:23 AM
Office Wi-Fi Info
. The network names and passwords at the 150 N. Riverside and DC offices are identical.  There is no need to re enter Wi-Fi passwords when traveling be...
Mon, Nov 28, 2022 at 2:28 PM
Phishing Detection & Prevention
.  IT Service Desk prevents most phishing attempts, but with the supplementary detection from KP Staff, we can confidently maintain a virtual safe work spa...
Fri, Dec 8, 2023 at 5:00 PM
Printer Information
. Keller Postman utilizes Xerox Multifunction Copier/Printer/Scanner for Printer jobs To add a printer: In the Windows search bar, type in "prin...
Tue, Aug 20, 2024 at 1:16 PM
The Keller Postman Hub - The Firm Intranet
. The Keller Postman Hub is the internal intranet site, where employees can find a collection of helpful firm-related resources, information, news, and u...
Tue, Jun 21, 2022 at 12:58 PM
Email Signatures
. IT Service Desk will set up your Email Signature before you receive your device, but you are also free to update or create your Email Signature as well...
Fri, Dec 15, 2023 at 10:49 AM
Microsoft Outlook-Email Archive Enabled
IT has enabled a default policy in Microsoft Outlook for email archive and applied this policy to all mailboxes in the Firm. This means that, with no a...
Wed, Aug 3, 2022 at 11:41 AM
Keller Postman IT Service Desk Contact Info
The best way to reach the IT Service Desk with any IT-related requests is to send an email to: support@kellerpostman.com  When you click send, an aut...
Fri, Dec 8, 2023 at 4:27 PM
Microsoft Teams
Keller Postman utilizes "Microsoft Teams" as our primary collaboration application. "Teams" is a part of the Microsoft 365 family of p...
Wed, Feb 21, 2024 at 3:29 PM